Privacy Policy

Effective Date: August 1, 2026

Welcome to Wildz Casino. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand. We are committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand) and other applicable laws.

1. Information We Collect

We collect the following types of personal information from you:

Identity Information: name, date of birth, gender.
Contact Information: email address, phone number, postal address.
Account Information: username, password, transaction history.
Payment Information: credit/debit card details, billing information.
Technical Data: IP address, browser type, operating system, device information.
Usage Data: pages visited, time spent on site, click patterns.
Verification Data: identity verification documents as required by law.

2. How We Collect Your Information

We collect your information when you:

Register an account or update your profile.
Make deposits or withdrawals.
Contact customer support.
Use our website and services.
Participate in promotions or surveys.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and services.
Process payments and transactions.
Verify your identity and comply with legal obligations.
Improve our website, products, and services.
Send you marketing communications (with your consent).
Prevent fraud and ensure security.
Respond to your inquiries and provide customer support.

4. Disclosure of Your Information

We may disclose your personal information to:

Regulatory authorities as required by law.
Payment processors and financial institutions.
Service providers who assist us in operating our business.
Affiliated companies within the Wildz Group.
Third parties in connection with a business transfer or merger.

We ensure that all third parties maintain appropriate privacy and security standards.

5. International Transfers

Your information may be transferred to and stored in countries outside New Zealand, including countries that may not have the same level of data protection laws. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

8. Your Rights

You have the right to:

Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal requirements.
Withdraw consent to marketing communications at any time.
Complain to the Privacy Commissioner if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Wildz Casino Privacy Team
Email: [email protected]
Mailing Address:
Wildz Casino
PO Box 12345
Auckland 1010
New Zealand

For more information about your privacy rights in New Zealand, you may also contact the Office of the Privacy Commissioner at https://www.privacy.org.nz.